Milestone Consult offers a wide range of MES services. The following are the most important services that are successfully used by pharmaceutical companies.
Milestone Consult sees the possibility to optimally control and document computerised machines and processes in MES (manufacturing execution systems) in order to ensure the quality and profitability of the products. Through these complex and integrative MES issues, our consultants have gained important experience in many projects, which we would like to contribute to your project.
We support you in the analysis, creation and verification of your MES relevant processes.
We support you in designing a suitable test
strategy for your project and implement it.
We support you in the planning and implementation of your complex MES projects.
We support you in the design, recording and maintenance of your MES master data.
We support you in all topics related to your MES migration.
We support you in developing a rights and roles concept tailored to your MES and your user roles.
This is how our customers describe working with us.
Milestone Consult is a crucial partner for us in the implementation of our projects. The professional expertise Milestone Consult offers is rare to find in the market in this form.
Paul Kozikowski
Operational Excellence Manager, Bayer AG
Based on a good process description or a process analysis prepared by Milestone Consult, we interactively design the processes in the MES system at the customer's site. The production recipes (MBR's) in the pharmaceutical industry are a very good reference for us in this respect.
Process verification is the corresponding step to process design and will therefore be briefly explained here using the example of recipe (MBR) verification in the pharmaceutical sector. The verification of an MBR is divided into a static verification (SV), which is always executed, and a dynamic verification (DV), which can be requested optionally. Static verification involves checking against documents and theoretically verifying the planned settings. Dynamic testing, on the other hand, means that test runs are performed directly in the MES system.
For test management in the MES field, we also offer all services analogous to test management in other Milestone software projects with individual adaptations for your MES system.
The requirements for project management in the MES or GxP environment are manifold and represent an increasing challenge in the daily operational process. The scope of Milestone Consult's MES services therefore also includes the traditional project management tasks such as control, coordination and qualified support for your Project Management Office (PMO).
Coordination of MES teams
Coordination of multiple MES teams involved is an important issue. As an example, the optimisation of the collaboration between MES process design with MES verification can be mentioned here.
Coordination of operational aspects
Milestone Consult pays special attention to ensuring that operational aspects are fully considered as early as possible during the process design and verification. But Milestone Consult can also provide competent support in the analysis of any production problems that may arise or in the necessary optimisations when using an MES system.
When MES systems have proven themselves in the operational process and production is completely aligned with them,
it is not possible to simply switch to an MES system from another manufacturer when new requirements arise that the existing MES system can no longer meet. The necessary steps and costs would be serious for a completely new MES system. Therefore Milestone Consult offers a wide range of services to migrate an existing MES system to new MES system from the same vendor.
Analysis, planning & implementation
The complex analysis & planning for a successful MES migration is a service we offer and in addition we can also support you in the implementation.
Coordination of post-launch phase
When the old MES has been replaced and the new MES system has successfully started its work, an important milestone has been reached. Now it is time to successfully master the very important post-launch phase. With the experience of our consultants, we can also support you as a partner in this area.
Master data management is an important pillar for a well-functioning MES system. Initially, when introducing an MES system, the master data must be well structured and completely prepared in order to be implemented without difficulties. But also in daily operations, change requests from production or new legal requirements require adjustments to the MES system or the associated master data and therefore need a good change management system.
Another aspect that Milestone Consult can also support is the data consolidation of several MES systems of a company. As an example, a productive MES environment and an associated MES test environment can be cited here. Because if the data or the master data are not “in sync”, this can lead to far-reaching problems.
MES systems must ensure that certain functions can only be performed by qualified and authorised users. Therefore, MES systems often have very complex setting options in the “Rights & Roles” module. Milestone Consult has the expertise to develop, implement and verify MES rights & roles concepts to ensure the quality of productive processes.
The complexity and the increase of possibilities of a modern MES system requires more and more qualified training of the employees. We will be happy to support you in analysing the right training content or in coordinating and conducting MES training courses, in order to then train your MES system users efficiently and quickly together with you.
Dustin Michels
Sales
Jan Ottmann
Key Account Manager
Detlef Wetjen
Authorised signatory & Key Account Manager
Jürgen Wolf
Key Account Manager